Best for non-urgent questions and anything with details or photos. We reply within 1 business day.
bvlwash@gmail.comContact Us
How can we help?
Most questions are answered instantly in our FAQ — the fastest way to get help. If you still need us, reach the team by email, text, or phone below.
Start Here
Check the FAQ first
Answers to the most common questions — the $25 app hold, coins and change machines, locked washer doors, Wi-Fi, hours, and store policies — are all there, no waiting.
Still need us? Here's how to reach the team
For account or machine issues, please include your machine number and what happened so we can help faster.
Text Us
The fastest way to reach us for quick questions during store hours.
Send a textIn Store
An attendant is on-site in the evenings (after 8:30 PM) and can help with most issues right away.
Get directionsCall
For time-sensitive issues. If you can, please text first — it's usually quicker for both of us.
707-238-7003Call or Text
Call or text us: 707-238-7003
Text Bennett Valley Laundromat for customer support. By texting us, you agree to receive customer-support replies related to your request. Message and data rates may apply. Reply HELP for help or STOP to opt out.
This is customer support only — we do not send marketing or promotional texts. You can text us about machine issues, payments and DexterPay, hours, Wash & Fold, refunds, lost items, and other questions. See our Terms & Conditions and Privacy Policy.
Visit Us
Bennett Valley Laundromat
1139 Yulupa Ave
Santa Rosa, CA 95405
Open Daily
6:00 AM – 10:00 PM
Last Wash: 8:45 PM